Serendipity Disability Services has been established to provide community services for people with special needs and abilities. We will listen and work closely with you to make sure your community participation needs are met.
We endeavour to provide a high-quality community service which will help you achieve your goals.
Our purpose is to listen and to provide service to all NDIS clients requiring community participation and inclusion to achieve goals, maintain health, wellbeing and independence.
Serendipity Disability Services is governed by our values, ethics and standards of NDIS and the Australian Government.
“Why not an organization with just friends? It would bring that vibe in to the services we provide as well…” This was the driving force behind our organization. And here you will find yourselves welcome among a group of friends who will be there for you.
Our mission is to deliver friendly, innovative, and sustainable services that enable choice and positive outcomes and independence for the people whom we support, provided by skilled and inspired staff.
We provide community services for people with special needs and abilities to be able to participate in the community to achieve goals, maintain health, wellbeing and independence. We will provide a safe environment and strive to do our utmost best to ensure our clients’ goals and needs are achieved.
We will uphold our values, ethics, and standards, undertake any task that is necessary to enhance the lives we care for and work to the highest standards.
To see a community without barriers where all are treated equitably and with respect.
Providing quality services for clients wanting to participate in the community in order to achieve their goals.
We provide quality service and an environment that reflects the client’s needs. A service where our clients’ goals can be achieved and delivered through our family friendly services and communications.
We provide our services using our family values in a non-discriminate environment, while always following the National Disciplinary Service Standards. We are professional in our roles, whilst demonstrating our values of respect, honesty, and sensitivity in our treatment of our clients and the community.
We will continuously look for ways to improve the delivery of our services. We keep all communications open to our clients and stakeholders and informed on all practices needed to implement new ways of delivering our services.
